To become a major contributor to the growth and success of a growing/established company. Seeking a responsible position in the Information Technology field whereby my skills are utilized. Having more than 4.6 years of experience in the area of Server Maintenance, System Support, Remote Assistance and enterprise IT support. I have a good understanding of the various business process and technology in a Business Process Outsourcing (BPO) and MNC’s environment, strong service skills and sense of urgency. Working in a 24x7 environment and supporting critical applications, have the ability to handle pressure while working alone or in a team to resolve time critical problems.