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| Analyst
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| Key areas of experience:
Remedy report generating for the team by using macros.
Maintain the team SLA.
Client Interaction and Coordination
New hire training
Orientation to User Access in Windows environment
Troubleshooting wireless and LAN network.
Research and development in the reoccurring issues.
New project transition and knowledge transfer.
Skills about the tools:
Remedy
Outlook
Intranet
Basa / Cramer
Clarify..
Languages Known : English, Hindi, Tamil, Sanskrit, and Malayalam. | |
| Resume reference: | ssRmV4Zi | |
| Date last updated: | 1 July 2009 | |
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| Education: | Post-graduate degree - M A English Literature | |
| Experience: | 5-9 years | |
| Employment situation: | Unemployed | |
| Salary expectations: | UP to 6 Lacs | |
| Availability: | Immediately | |
| Type of employment: | Full Time | |
| Location: | Abroad - India | |
| Looking to work in: | Abroad | |
| Age: | 26 | |
| Gender: | Male | |
| Marital status: | Married | |
| Own transport: | No | |
| Driver's license: | No | |
| Citizenship: | | |
| Right to work | No, I need sponsorship | |
| English level: | Fluent | |
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