Looking for Senior Manager or Deputy/Associate/Assistant Director roles in project management, problem, incident or change management or IT support and operation roles . I have been working in the Information Technology industry for the past 15 years. In 1995, I joined Creative Technology Ltd and was a Manager leading the technical support teams supporting the Asia Pacific region. In 2002, I joined Convergys HR Management and have been a Regional Problem Management Lead/Manager for the Asia Pacific region responsible for driving integration in incident, problem and change processes, controls and quality improvement throughout the Production environment in support of the clients. I know C++, C#, Java, XML, ASP.NET, MS SQL, Flash, MS Office, MS Access, SAP and MS Office tool. In my free time, I enjoy swimming, reading, computer gaming, console gaming, computer hardware upgrading. I am fluent in English and Chinese. I can also speak Cantonese and Hokkien.