Responsibilities:
Track, coordinate, prepare and ensure the smooth running of training admin. for all in-house clients' programs.
Develop and maintain a sustained relationship with each client by providing excellent customer service.
Execute timely billing, documentation, evaluation reports and respond to clients' queries and complaints.
Ensure proper message taking and personalised customer service provision in contact with clients, prospects, trainers and internal team members for service delivery, service recovery, events and any other work assignments.
Set up appointments, meetings, travel arrangements and support any required administration work of office.
Facilitate meeting/interview betwwen clients and candidates.
Perform other administrative and HR role.
Requirements:
'A' level or Diploma holder in office or business administration and/or HRM/L&D.
Min. 2 years training and office admin experience with strong track record in customer service and team environment.
Experience in coordinating events, multi-tasking and monitoring training delivery quality and make improvements.
Experienced in Singapore IT, HR or sales related.
Must be able to commmunicate in Chinese.
Only Singaporean and PRs need to apply.
Only successful candidates will be notified. |
