Job Description:
To pro-actively acquire new customers for the Consumer Banking segment, with a primary focus on mortgage loans.
Responsibilities:
1.To actively participate in the Unit sales planning to generate Unit action plans for meeting / exceeding sales targets.
2.To generate new business via local sales promotions, outbound / outdoor marketing calls, presentations / seminars and referrals from different sales channels and/or alliances (eg. solicitors, real estate agents, RMs from C&I).
3.To provide a high level of professionalism in conducting consultations and profiling with customers.
4.To conduct diligence to ensure quality of the customer before acquisition.
5.To have quick, high standards, fact-based decision process for making risk/reward tradeoffs.
6.To structure transaction of deals based on customer needs, and give justifications for waivers / deviations from standard pricing.
7.To proactively cross-sell products and/or services appropriate to Consumer Banking customers so as to maximise customer profitability.
8.To provide quality, efficient after sales services.
9.To prepare and consolidate accurate reports on sales activities.
10.To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.
11.To feedback customer inputs on products, pricing, processes, etc.
Requirements:
1.Diploma / Degree in Business or equivalent qualifications.
2.Proven track record in mortgage sales.
3.Strong written and verbal communication skills.
4.Possess good network of potential alliances. |
