Job Description
1.To process all daily branch transactions accurately.
2.To assist in customer queries and complaints.
3.Introduce self-service/automated banking channels to customers.
4.Generate new sales opportunities through referral tag on, (excluding insurance and investment)
Responsibilities
1.Process various transactions over the counter (cash, cheques, drafts, transfers, etc.)
2.Assist in answering phones, general enquiries and investigating service issues.
3.Direct customers to appropriate self-service/automated banking channels.
4.Assist in generating revenue through active tag on and refer potential customers to PFCs/ERMs (except insurance and investments).
5.Assist in branch admin duties and other activities as assigned by manager.
6.Collate data/information related to branch reporting.
a.Reporting of Daily and Monthly Returns
b.Reporting of any other Ad hoc information required from time to time
7.Customer Assistant of CL4 grade to be Internal Relief for Chief Cashier Role when required.
8.To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
9.Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities
**Applicants should be Singaporean citizens or SPR.
An attractive remuneration package awaits the selected candidates
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