Responsibilities • Attend and assist to walk in customer’s enquiries and phone enquiries • Make sale referrals to Relationship Managers • Generate daily sales activities reports • Administer all sales registers for all products at branch • Administer registers and leave records tracking for Branch Manager and Relationship Managers • Assist Branch Manager on ad-hoc administrative works at branch • Act as a backup to Branch Teller, e.g. cash handling, vouchers redemption, opening of bank accounts ..... (continued)

Responsibilities 1. Attend to inbound calls and emails that came in via call centre hotline and web portal. 2. Co-ordinate with the relevant departments to ensure all customers’ concerns are thoroughly investigated and a response to customers is given within service targets’ timelines. 3. Resolve simple customer request to provide 1st call resolution to customers over the phone as much as possible. 4. Conduct customer surveys to highlight areas for improvement. 5. Escalate to Service Quality Manager ..... (continued)

Responsibilities: 1) Work with Advisory team to collate expert views & advice on investment and present on regular basis to sales staff. 2) Able to articulate and interpret investment information and infer investment strategies for clients. 3) Assist in publishing investment publications for staff and clients when required. 4) Prepare investment portfolio review report for Priority Banking clients 5) Assist RMs in sales by presenting and advising to clients 6) Enhance investment advisory capability and ..... (continued)

Job Description: To pro-actively acquire new customers for the Consumer Banking segment, with a primary focus on mortgage loans. Responsibilities: 1.To actively participate in the Unit sales planning to generate Unit action plans for meeting / exceeding sales targets. 2.To generate new business via local sales promotions, outbound / outdoor marketing calls, presentations / seminars and referrals from different sales channels and/or alliances (eg. solicitors, real estate agents, RMs from C&I). 3.To ..... (continued)

Job Description: You will acquire, grow and deepen General Mass Market Customer relationship through effective service and sales relationship management. The role holder is required to acquire new business through maximizing every customer (both new and existing) contact. Their focus is mainly on Mortgages and Insurance product to meet client’s financial needs. Responsibilities: 1.Successful and consistent conversion of leads to sales 2.Sell Deposits, Mortgages and Insurance products to customers ..... (continued)

Responsibilities - To drive ABF & Government Assistance Scheme initiative across LC & MM Segment and coordinate cross function with CRC, CSG, Product Partners, Credit Risk and Operations. - To know the customer best by understanding their strategic priorities, opportunities & risks and to achieve influence with and provide access to the client's key decision-makers. - To work with product partner, GAMs, FAMs and credit in formulating and executing a coherent account strategy for each client to maximize ..... (continued)

Job Description: We are seeking seasoned Private Bankers with a strong track record in business development, strong networks amongst the ultra high net worth individuals across the Asian region (including Singapore, Taiwan and China) and sound understanding of the client needs and the relevant product knowledge to fulfill those needs. Profile: You will have at least 2 years experience as a Private Banker and have strong communications skills. New Business AUM US$35mio min and be confident to perform ..... (continued)

Management Responsibilities: 1.To support CMB’s vision to be the top 4 foreign bank to SMEs by 2013 through driving the new client acquisition strategy and achieving market penetration. 2.To grow existing & new relationships with focus on increasing liabilities & fee income & contribute to providing the highest level of customer service, both internally & externally. 3.To acquire new to bank active clients to ensure healthy growth of client base, with emphasis on fees and liabilities and potential of cross ..... (continued)

Job Description 1.The role holder is primarily responsible for driving profitable volume growth through value added sales and service incorporating the full range of products such as asset, liability & Forex proposition offered by SME Banking. 2.Manage an assigned portfolio of customers within the Small and Medium Enterprise segments and work on adding new customers to the portfolio. 3.Role holder tends to have deep expertise in the Small and Medium Enterprise segment. Responsibilities 1 ..... (continued)

Roles & Responsibilities:- 1.To manage and grow a portfolio of high-tier non-borrowing accounts within Business Wealth so as to increase sub-team income contribution within Business Banking & also its overall market share by maximizing wallet share from the portfolio managed, increasing cross selling & defending existing business. 2.To up-tier non-borrowing accounts to borrowing & to provide high standards of good customer relationship jointly with Customer Service Associates. 3.To identify and acquire ..... (continued)

Job Description Provide investment advisory services across asset classes to clients of an assigned group of relationship managers Responsibilities 1.Work closely with Relationship Managers (Private Banking) and their key clients to deepen wallet share and maximize earnings for clients 2.Provide dispassionate investment-related advice including articulating need for asset diversification 3.Balancing client disposition towards any particular asset classes based on needs analysis and investment ..... (continued)

RESPONSIBILITIES: 1. Work with Advisory team to collate expert views & advice on investment and present a consistent one-view on a regular basis to sales staff. 2. Prepare investment portfolio review report for Priority Banking clients to ensure delivery of professional standard in the advisory engagement process. 3. Assist in analysis of competitive environment e.g. product offerings, implementing Group and Country investment products strategies and implementing compliance and regulatory standards ..... (continued)

Responsibilities 1.Achieve new business / customer acquisition goals and manage relationships with existing HNW Banking Customers, in accordance with the bank’s customer service guidelines. 2.Source and call on individual prospects as well as organize and conduct sales presentations to groups, clubs, associations, companies and other organizations. 3.Provide sound financial advice and offering customized product solutions in accordance to the bank’s prescribed standards as well as industry regulatory ..... (continued)

• Bachelor degree in Accounting is a must • Masters degree in the filed of Finance and Administration , MBA , CPA, or CMA preferred • 10 to 15 years of experience in the management of accounts 8 yrs of experience in manufacturing industry is required. • Sufficient experience in E.R.P, such as (SAP, Oracle) is required • Proficiency in multiple computer-based tools, including Advanced Excel, with M.S Office is a must. • Very good booth written and spoken English is a must Arabic is desirable • ..... (continued)

RESPONSIBILITIES: 1.Part of the derivatives development team - 90% interest rate derivatives / foreign exchange derivatives and 10% commodities / Credit derivatives 2.Involved in ETD (Exchange Trading Derivatives) project 3.Manage the interface between Murex as the current platform for derivatives and Clear-vision (one of the new components for ETD) 4.Design, develop, test and document the work and tests. 5.Involve and coordinate with other teams if required. 6.Organize and support UAT. 7.Hand over the ..... (continued)

RESPONSIBILITIES: 1.Assist the Branch Manager in the handling branch operations to sustain overall control of the branch. 2.Maintain high service standard to all customers at all times. 3.Ensure that procedures outlined in Branch Operations Circular are fully implemented. 4.Ensure compliance with group policy and standards, local laws and regulations and controls and procedures of bank. 5.Achieve satisfactory grading for branch audits, customer satisfaction survey, and good customer experience. ..... (continued)

RESPONSIBILITIES 1.Design, plan, install and configure database software on the following operating systems: Sun Solaris, Linux, AIX or Windows. 2.Design and implement database backup solutions (in conjunction to backup software technology experts). 3.Review, approve (or reject) and implement planned database installations, upgrades and proposed data migration approaches. 4.Design and oversee setup of database systems monitoring implementation. 5.Recommend appropriate housekeeping procedures for ..... (continued)

1) Conduct tele-sales, respond to queries and facilitate resolution of problems while anticipating customers’ needs. 2) Cross selling banking products and deliver prompt, efficient and quality service to customers. Requirements: 1) Relevant telesales experience with a proven sales track record 2) Good knowledge of Financial and Banking products 3) Strong interpersonal and good telephone skills Remarks All applications will be treated with the strictest confidence. We regret that only shortlisted ..... (continued)

1.As a Financial Advisor, your key focus will involve helping clients to prepare comprehensive financial planning by leveraging on the company’s wide variety of financial services and products, be it Investments, Insurance, General Insurance, Estate planning, Will Writing etc. 2.Your aim is to develop current customer relationships and solicit overall incremental business to achieve financial goals. You are also expected to provide excellent “after sales service”. 1.Experience is not necessary, training ..... (continued)

Responsibilities: 1.Provide accurate and timely support to the Relationship Managers. 2.Handling of Relationship Manager's inbound/outbound calls where necessary. 3.Actively participate in the prevention of money laundering and fraud by strict adherence and close diligence to the Bank's policies and procedures. 4.Constantly challenge processes and procedures with a view to streamlining and simplifying, to reduce waste and improve service offered to internal and external clients. 5.Liaise with clients to ..... (continued)